General awareness
Employees need to know how disruptions are communicated and where to find approved instructions.
Plan roles
People with continuity responsibilities need practice using the plan, not just reading it.
Leadership
Executives benefit from decision exercises involving uncertainty, trade-offs and stakeholder pressure.
New staff and change
Training should be refreshed when roles, systems, locations or suppliers change.
Business continuity is organization-specific. Recovery priorities, legal duties, safety requirements, contracts, insurance terms and technical recovery methods should be validated by the responsible people in the organization.