Essential records
Identify the records needed to make decisions, serve customers, meet legal obligations and restore operations.
Copies and access
A protected copy is only useful if authorized people can retrieve and interpret it during disruption.
Version control
Out-of-date emergency contacts and procedures can create more confusion than missing documentation.
Confidentiality
Alternate access methods should continue to respect privacy, security and contractual requirements.
Business continuity is organization-specific. Recovery priorities, legal duties, safety requirements, contracts, insurance terms and technical recovery methods should be validated by the responsible people in the organization.