Observation versus finding
Separate what happened from the judgment about why it matters.
Root cause
An outdated phone number may indicate weak document ownership, not just one typing error.
Action
Each material gap needs an owner, realistic due date and evidence of completion.
Retest
Important corrective actions should be revalidated rather than assumed effective.
Business continuity is organization-specific. Recovery priorities, legal duties, safety requirements, contracts, insurance terms and technical recovery methods should be validated by the responsible people in the organization.