Critical does not mean important
Many activities are important; continuity priority depends on how quickly unacceptable impacts develop.
Minimum level
A reduced service may be acceptable temporarily if key obligations and customer needs are still met.
Dependencies define feasibility
A critical activity cannot recover faster than the people, information, suppliers and technology it truly requires.
Sequence matters
Upstream activities and shared services may need to recover before customer-facing work can resume.
Business continuity is organization-specific. Recovery priorities, legal duties, safety requirements, contracts, insurance terms and technical recovery methods should be validated by the responsible people in the organization.